Customer Privacy Policy

At Midwest Auto Clinic, Inc. one of our primary – and most important – goals is to maintain and ensure the security of our customer data. We understand that you may have concerns regarding the privacy of your personal information. This is why we have specifically created this section; to address your concerns and answer questions you may have.

This Customer Privacy Policy describes the information and privacy practices for Midwest Auto Clinic, MidwestAutoClinic.com, websites (the "Sites"), our platform all other locations, occasions, or events where your personal information is collected by, or on behalf of Midwest Auto Clinics.

The uses of information collected through our service shall be limited to the purpose of providing the service for which the client has engaged Midwest Auto Clinic.

If you have questions or concerns regarding this privacy policy or our practices, please contact us at MidwestAutoClinic.com

Personal Information We Collect

As part of your interaction with Midwest Auto Clinic, we may collect personal information such as name, email address, billing address, mailing address, phone number, and credit card information.

When We Collect Personal Information

We may collect personal information from you when you:

Create an account on our Site
Purchase, return, or exchange items in our Stores, through our Call Centers, or on our Site
Utilize one of our in-store services such as Tool Rental or Oil Recycling
Subscribe to our newsletter or emails
Respond to a survey or fill out a form
Register for a product warranty
Sign up for a loyalty program
Enter into a contest or sweepstakes
Provide us with reviews, questions, answers, comments, feedback, or suggestions

How We Use Your Personal Information

The personal information we collect from you may be used in any of the following ways:

To enhance your experienceYour information helps us to enhance and personalize your shopping experience in our Stores, through our Call Centers, and on our Sites. We use your personal information to provide tailored promotions and marketing offers, to improve the content of our Sites for you, and to improve your Store and Call Center experience.
To improve customer serviceYour information helps us to more effectively respond to your customer service requests and support needs. Based upon the personally identifiable information you provide us when creating an account on our Sites, we will send you a welcoming email to verify your username. We will also communicate with you to respond to your inquiries, to provide the services you request, and to manage your account.
To process transactionsWe use your information for billing purposes and to fill your orders. If we have trouble processing an order, we will use your information to contact you.
To administer a contest, promotion, survey or other Site featureFrom time-to-time, we may provide you the opportunity to participate in contests or surveys on our Site. If you participate, we will request certain personally identifiable information from you. Participation in these surveys or contests is completely voluntary and you therefore have a choice whether or not to disclose this information. The requested information typically includes contact information (such as name and shipping address), and demographic information (such as zip code).
We use this information to notify contest winners and award prizes, to monitor Site traffic or personalize the Site (in the case of anonymous information collected in surveys), or to send participants an email related to the contest, promotion or survey (such as reminder or thank you notices).
We may use a third party service provider to conduct these surveys or contests; such companies are prohibited from using our users' personally identifiable information for any other purpose. We will not share the personally identifiable information you provide through a contest or survey with other third parties unless we give you prior notice and choice.
To send periodic communicationsWe may send you mail, email or call you with information about our product and service offerings if you have provided us with your name and address, email address or phone numbers at our Stores, Call Centers, or Sites.
If you place an order on our Sites, the email address you provide will only be used to send you information and updates pertaining to your order. If you decide to opt-in to Speed Perks or our promotional email list, you will receive emails that may include company news, program information, offers, updates, related product or service information, etc.
If at any time you would like to unsubscribe from receiving future promotional emails, we include detailed unsubscribe instructions at the bottom of each promotional email. Please reference the Opt-Out section of the Midwest Auto Clinic Privacy Policy below. As always, you may also contact us via phone, email, or regular mail.
To send service-related announcementsWe will send you service-related announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email.
Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, please notify us by email phone or regular mail.
To Email a FriendIf you choose to use our referral service to tell a friend about our Sites, we will ask you for your friend's name and email address. We will automatically send your friend a one-time email inviting him or her to visit the Site. Midwest Auto Clinic does not store your friend's name or email address in our database.

Opting out of Communication

If you would like to opt-out of communication from Midwest Auto Clinic, we will ask you to select from several different options. Please note: order confirmation communications, Speed Perks Reward and Reminder communications are considered transactional messages. Further, you may choose to maintain promotional messages from different programs or channels.

If you prefer to opt out of any of the marketing messages above, you may email Customer Care at adam@midwestautoclinic.com, or by contacting us by telephone or postal mail by clicking the Contact Us link at the bottom of this page.

Updating/Accessing/Amending/Correcting Personally Identifiable Information

If your personally identifiable information changes, or if you no longer desire our service, you may update or delete it by making the change on our member information page, your Speed Perks profile page or by emailing Customer Care at Midwest Auto Clinic or by contacting us by telephone or postal mail by clicking the Contact Us link at the bottom of this page.

Customer Testimonials/Comments/Reviews

We post customer testimonials/comments/reviews on our web site which may contain personally identifiable information such as our customer's name. We obtain our customer's consent prior to posting. If you wish to update or delete your testimonial, you can contact us at Midwest Auto Clinic. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.

Blog

Our Web site offers publicly accessible blogs. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from our blog, contact us at adam@midwestautoclinic.com]. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.

In general, we may combine your personal information with non-personal information collected through our Stores, Call Centers, Sites, and/or third party sources in order to accomplish the uses listed above.

Security - How We Protect Your Information

At Midwest Auto Clinic we leverage some of the most cutting edge technology and practices to maintain the security of our customer information. Our security measures meet or exceed both industry and regulatory standards and we proactively look for ways to improve our processes. Additionally, we have internal training programs to ensure that our staff remains vigilant in protecting our customer information.

In order to help protect your information, we utilize a secure server. All supplied sensitive/credit information and login credentials is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway provider's database. Information is only accessible by those authorized with special access rights to such systems. Authorized individuals are required to keep the information confidential. Protecting your information is extremely serious business and we do not take our responsibility to our customers lightly. After a transaction, your financial information will be retained only in accordance with state and federal regulations.

Regretfully, no form of electronic communication can be guaranteed to be 100% secure. Subsequently, although we will utilize our resources to protect your information, we cannot guarantee its absolute security. Under no circumstance does Midwest Auto Clinic accept or assume liability for any damages whatsoever associated with the personal information received.

How We Share Your Information Outside Midwest Auto Clinic

We share your personal information with third parties only in the ways that are described in this privacy statement. We do not sell your personal information to third parties.

We may contract with companies or persons to provide certain services including credit card processing, shipping, data management, collections processing, promotional services, etc. We call these our Service Providers. We provide our Service Providers with the information needed for them to perform these services. We may disclose some of your personally identifiable information when we have reason to believe that it is necessary to identify, contact, or bring legal action against persons or entities who may seek to cause injury to you, Midwest Auto Clinic , or others. We will disclose your personally identifiable information when required to by law through properly served subpoena if we believe it necessary.

From time to time we might establish a business relationship with other persons or entities that we believe trustworthy. These are known as our Marketing Partners. In such cases we might share and cross-reference information, including some personally identifiable information about you, to enable such persons or entities to contact you regarding products and services that may be of interest to you. We only share the information we believe is appropriate to enable the Marketing Partners to carry out their responsibilities under our contracts, and we require that the information be used only for the specifically authorized purpose and that its confidentiality be maintained.

We may share aggregated demographic information about our user base with our partners for research and industry reports. This information does not identify individual users. We do not link aggregate user data with personally identifiable information.

In addition to the information above, we also may collect data on customer shopping patterns while on our Sites. This may include how frequently our Sites are visited, the length of those visits, and the types of items our customers are looking for. This is collected to help improve the current and future shopping experience of you, our customer.

Your Right Not To Have Your Personal Information Shared

We want to communicate with you only if you want to hear from us. You have the choice to be excluded from our offers and promotions and to be excluded from sharing personal information with our Marketing Partners and/or our Service Providers. If you choose not to receive information from us, please reference the Opt-Out section above. Please be sure to include your email address, full name, phone number, and specifically what information you do not want to receive, such as "no phone offers", "no mail offers", "no email offers", or "no sharing of information with partners". DO NOT include your Social Security number or account number in the email.

We will respond to reasonable requests within 10 days, but please note that sometimes these requests may take up to 6-8 weeks to be effective, particularly if we are removing your name from postal mailings. In addition, when you purchase from us in our Stores, through our Call Centers, or on our Sites, we may need to contact you via phone, email, or mail, to address questions specific to your order, even if you have opted to not receive communications.

You may exercise your "opt out" rights, at no charge, by sending us an email at adam@midwestautoclinic.com.

Third Party Links

Within our Site you may find links to websites of our partners, vendors, or advertisers. It is important to note that does not endorse or make any statement to the security of the websites that we provide links to. These websites have independent security policies, privacy policies, technology and security practices that govern them. We do not have control over their content or their security and do not accept liability of any form for the manner in which they protect and/or handle your information. We recommend that all consumers comprehensively review the privacy policy of each website that they visit to help keep them informed on how their personal information is treated and used.

Social Media Widgets

Our Web site includes Social Media Features, such as the Facebook and Twitter buttons. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy policy of the company providing it.

Cookies

Technologies such as: cookies, beacons, tags and scripts are used by Midwest Auto Clinic and our marketing partners, affiliates, or analytics / service providers (provides online customer support and data to improve the online customer shopping experience). These technologies are used in analyzing trends, administering the sites, tracking users' movements, receiving reports based on the use of these technologies by these companies on an individual as well as aggregated basis.

We use cookies for our shopping cart, to remember users' settings (e.g. language preference), for targeted messaging, and for authentication. Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our site, but your ability to use some features or areas of our site may be limited.

Behavioral Targeting / Re-Targeting

We partner with a third party ad network to either display advertising on our Web site or to manage our advertising on other sites. Our ad network partner uses cookies and Web beacons to collect non-personally identifiable information about your activities on this and other Web sites to provide you targeted advertising based upon your interests. If you wish to not have this information used for the purpose of serving you targeted ads, you may opt-out by clicking here. Please note this does not opt you out of being served advertising. You will continue to receive generic ads.

Log Files

As is true of most websites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.

We use this information to analyze trends, to administer the Site, to track users' movements around the Site, and to gather demographic information about our user base as a whole.

We use local storage HTML 5 (LSOs) to store content information and preferences.

Third Parties, with whom we partner to provide certain features on our site or to display advertising based upon your Web browsing activity, use LSOs to collect and store information.

Various browsers may offer their own management tools for removing HTML5 LSOs.

Product Reviews and Question & Answer Areas

If you use a Product Review or Question & Answer area on this Site, you should be aware that any personally identifiable information you submit there can be read, collected, or used by other users of these areas, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these areas. To request removal of your personal information from this area, contact us at adam@midwestautoclinic.com. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.

Email Privacy

Email is not a secure means of communication under most circumstances. Never provide sensitive personal information (i.e. Social Security number, driver's license number, or third party credit card information) to us via email. Use the appropriate secured websites to communicate this information or contact our Call Center.

Midwest Auto Clinic will not sell, trade, share or rent the email address you provide to anyone. We believe that your email address is personal and should be kept that way. We use your email address to provide you with better customer support, and to update you on specials.

Chat Feature

We use an optional chat feature to assist you with using the website. We do not request or collect any personally identifiable information unless it is necessary for assisting you with your specific problem.

Business Transitions

In the event Midwest Auto Clinic goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information will likely be among the assets transferred. You will be notified via prominent notice on our Site for 30 days of any such change in ownership or control of your personal information.

Data Retention

We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services, contact us at adam@midwestautoclinic.com. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Online Privacy Protection Act Compliance

Because we value your privacy, we have taken the necessary precautions to be in compliance with the Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

As part of the Online Privacy Protection Act, all users of our Site may make any changes to their information at anytime by logging in to the Site with their username and password, clicking the "Your Account" link found at the top of each page, then clicking the "Your Personal Information" page, and finally clicking the Edit link.

Children

We do not knowingly collect personally identifiable information from anyone under the age of 13. If it is discovered that we have collected PII from someone under 13 we will delete that information immediately.

Terms and Conditions

Please also visit our Terms and Conditions below establishing the use, disclaimers, and limitations of liability governing the use of our Site.

Your Consent

By using our Site, you (the user) agree to our Privacy Policy and our Terms and Conditions (at the link noted above) INCLUDING ALL LIMITATIONS OF DAMAGES PROVISIONS. Additionally, you consent to the collection and use of this information by Midwest Auto Clinic as disclosed in this Privacy Policy.

Changes to our Privacy Policy

We may update this privacy statement to reflect changes to our information practices. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

Information Related to Data Collected for our Clients

Midwest Auto Clinic collects information under the direction of its Clients, and has no direct relationship with the individuals whose personal data it processes. If you are a customer of one of our Clients and would no longer like to be contacted by one of our Clients that use our service, please contact the Client that you interact with directly. We may transfer personal information to companies that help us provide our service. Transfers to subsequent third parties are covered by the service agreements with our Clients.

Access and Retention of Data Controlled by our Clients:

Midwest Auto Clinic has no direct relationship with the individuals whose personal data it processes. An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data should direct his query to the Midwest ’Auto Clinics Client (the data controller). If requested to remove data we will respond within 30 days.
We will retain personal data we process on behalf of our Clients for as long as needed to provide services to our Client. Midwest Auto Clinic will retain this personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

This policy was last modified on January 30, 2015.

TERMS AND CONDITIONS

INTRODUCTION

Welcome to MidwestAutoClinic.com. This site is provided by Midwest Auto Clinic d/b/a MidwestAutoClinic.com (collectively hereinafter referred to as "MidwestAutoClinic.com" or the "Site"); solely for the purpose of providing information about MidwestAutoClinic.com and its affiliated entities and the products offer to our customers and potential customers.

ACCEPTANCE OF AND RELIANCE ON TERMS AND CONDITIONS

Except as otherwise set forth herein or agreed to between you and MidwestAutoClinic.com, these terms and conditions ("Terms and Conditions") govern your use of the MidwestAutoClinic.com website and any products purchased from MidwestAutoClinic.com using the Site (the "Products"). By accessing and using the Site, you acknowledge that you have read and unconditionally agree to follow and be bound by these Terms and Conditions. If you do not agree to be bound by these Terms and Conditions, or are not a customer or potential customer, then you are requested to immediately exit the Site.

REVISIONS TO TERMS AND CONDITIONS

Please refer to these Terms and Conditions regularly. MidwestAutoClinic.com reserves the right, at any time, to modify, amend, alter or update these Terms and Conditions without prior notice by updating this posting. Your continued use of the Site following posting of changes to these Terms and Conditions signifies that you agree to be bound by such modifications, amendments, alterations or updates.

USE OF SITE

This Site is intended for use by individuals 13 years of age or older. The Site is not for users under the age of 13. Users under the age of 13 must have the assistance and permission of a parent or guardian to use the Site.

All materials on the Site, including, without limitation, information, data, specifications, descriptions, images, graphics, trademarks, text, links, illustrations, designs, icons, photographs, HTML code, and written and other materials (collectively the "Content") included on the Site are the property of MidwestAutoClinic.com, its affiliates or content providers of MidwestAutoClinic.com, and are protected by copyright and trademark law. The Content is intended solely for your own personal, non-commercial use. You may download or copy the Content for your personal use only so long as you keep intact all copyright and proprietary notices. No right, title, or interest in the Content, downloaded materials, or software is transferred to you as a result of any downloading or copying of the Content. You may not reproduce, publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of or exploit in any way, in whole or in part, any of the Content without the prior written consent of MidwestAutoClinic.com. It is strictly prohibited to modify, transmit, distribute, reuse, reverse engineer, repost, "frame", or use the Content without written permission from an authorized representative of MidwestAutoClinic.com.

MidwestAutoClinic.com claims no proprietary rights to, or affiliation with, any third party trademarks or logo references appearing on the Site. You should not infer any affiliation, sponsorship, or endorsement from the use of third party marks on the Site, as such marks are used solely to designate certain products or services as belonging to their respective owners.

Images of people or places displayed on the Site are either the property of, or used with permission by, MidwestAutoClinic.com. The use of these images by you, or anyone else authorized by you, is prohibited unless specifically permitted by these Terms and Conditions or specific permission provided elsewhere on the Site. Any unauthorized use of the images may violate copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statutes.

MidwestAutoClinic.com may, from time to time, provide links to other outside websites not associated with MidwestAutoClinic.com. MidwestAutoClinic.com has not reviewed and is not responsible for such linked websites or the content of any of the linked websites. MidwestAutoClinic.com provides these links as an additional resource for its Site users and makes no representations regarding the content of any linked website or any companies that own, control, or manage the linked websites. Consequently, MidwestAutoClinic.com cannot be held responsible for the accuracy, relevancy, copyright compliance, legality, or decency of material contained in, programs used by, or services or products offered by, websites linked to from the Site.

THE SITE INCLUDES CONTENT AND INFORMATION THAT IS SUBJECT TO CHANGE WITHOUT NOTICE. WHILE MidwestAutoClinic.com DESIRES THAT THE CONTENT AND INFORMATION ON THE SITE BE UP-TO-DATE AND ACCURATE, IT IS YOUR SOLE RESPONSIBILITY TO CONFIRM THE ACCURACY, COMPLETENESS, OR RELIABILITY OF SUCH CONTENT AND INFORMATION. MidwestAutoClinic.com DOES NOT WARRANT OR MAKE ANY REPRESENTATION REGARDING THE USE OF THE CONTENT OR INFORMATION ON THE SITE OR THE ACCURACY OR RELIABILITY OF SUCH CONTENT OR INFORMATION.

SITE SECURITY

You are prohibited from violating or attempting to violate the security of the Site, including, without limitation, (a) accessing data not intended for you or logging onto a server or an account which you are not authorized to access; (b) attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization; (c) attempting to interfere with service to any user, host or network, including, without limitation, via means of submitting a virus to the Site, overloading, "flooding," "spamming," "mailbombing," or otherwise "crashing;" (d) sending unsolicited email, including promotions and/or advertising of products or services; or (e) forging any TCP/IP packet header or any part of the header information in any email or newsgroup posting. Violations of system or network security will result in the user being denied access to the Site and may result in civil or criminal liability. MidwestAutoClinic.com may, at its discretion, investigate occurrences that involve such violations and will cooperate with law enforcement authorities in prosecuting Site users who are involved in such violations. You agree not to use any device, software, or routine to interfere or attempt to interfere with the proper working of the Site or any activity being conducted on the Site. You agree not to use or attempt to use any engine, software, tool, agent, or other device or mechanism (including without limitation browsers, spiders, robots, avatars, intelligent agents, or similar devices) to search or navigate the Site other than the search engine and search agents available from MidwestAutoClinic.com on the Site and other than generally available third party web browsers (e.g., Microsoft Internet Explorer or Edge, Google Chrome, or Mozilla Firefox).

You will be responsible for the security of any password you use on this Site. MidwestAutoClinic.com may, in its sole discretion, monitor the use of any password.

USER SUBMITTED CONTENT AND CONDUCT

Except as otherwise provided elsewhere in these Term and Conditions or on the Site, anything that you submit or post to the Site and/or provide MidwestAutoClinic.com, including without limitation, ideas, know-how, techniques, questions, answers, reviews, comments, and suggestions (collectively, "Submissions") is and will be treated as non-confidential and nonproprietary, and MidwestAutoClinic.com and its affiliates shall have the royalty-free, worldwide, perpetual, irrevocable, non-exclusive, and transferable right to use, copy, distribute, display, publish, perform, sell, lease, transmit, adapt, and create derivative works from such Submissions by any means and in any form for any purpose including without limitation, developing, manufacturing, distributing and marketing products using such information, and to translate, modify, reverse-engineer, disassemble, or decompile such Submissions. All Submissions shall automatically become the sole and exclusive property of MidwestAutoClinic.com and shall not be returned to you.

In addition to the rights applicable to any Submissions, when you post communications, comments, or reviews to the Site, you also grant MidwestAutoClinic.com and its affiliates the right to use the name that you submit with any communication, review, question, answer, or other content, if any, in connection with such review, question, answer, or other content, for any purpose, including without limitation, reproduction, transmission, publication, broadcast, and posting. You represent and warrant that you own or otherwise control all of the rights to the Submissions that you post on the Site and that use of your Submissions by MidwestAutoClinic.com will not infringe upon or violate the rights, including intellectual property rights, of any third party.

You agree not to use a false e-mail address or the email address of any other person or entity, pretend to be someone other than yourself, or otherwise mislead MidwestAutoClinic.com or third parties as to the origin of any Submissions. You agree not to post any content that is: illegal, obscene, threatening, defamatory, invasive of privacy, otherwise injurious to third parties or is otherwise generally objectionable or constitutes any manner of: political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam" all of which constitute prohibited conduct. MidwestAutoClinic.com may, in its sole discretion, but shall not be obligated to, remove or edit any Submissions (including reviews, questions, or answers).

Although MidwestAutoClinic.com may from time to time monitor or review discussions, chats, postings, transmissions, bulletin boards, and the like on the Site, MidwestAutoClinic.com is under no obligation to do so and assumes no responsibility or liability arising from the content of any such locations, nor for any error, defamation, libel, slander, omission, falsehood, obscenity, pornography, profanity, danger, or inaccuracy contained in any information within such locations on the Site. You are prohibited from posting or transmitting any unlawful, threatening, libelous, defamatory, obscene, scandalous, inflammatory, pornographic, or profane material or any material that could constitute or encourage conduct that would be considered a criminal offense, give rise to civil liability, or otherwise violate any law. MidwestAutoClinic.com will fully cooperate with any law enforcement authorities or court order requesting or directing MidwestAutoClinic.com to disclose the identity of anyone posting any such information or materials.

COLORS

MidwestAutoClinic.com does not warrant or represent that the colors of products displayed on your monitor are an accurate representation of the color of the product.

PAYMENT AND ORDER ACCEPTANCE

Prices for all Products are in United States dollars and exclude any and all applicable taxes and shipping and handling charges, unless expressly stated otherwise. To the extent permissible under law, you are responsible for any applicable taxes, whether or not they are listed on your receipt or statement. If you purchase Products, you agree to pay, using a valid credit card (or other form of payment that MidwestAutoClinic.com may accept from time to time), the applicable fees and taxes (if any) set forth in the offer that you accepted. MidwestAutoClinic.com reserves the right, upon prior notice to you, to change the amount of any fees and to institute new fees. MidwestAutoClinic.com reserves the right, in its sole discretion, to refuse or cancel any order for any reason. For your convenience, you will not be charged until your payment method is authorized, the order information is verified for accuracy, and your order is shipped or picked up in store. MidwestAutoClinic.com may also require additional verifications or information before accepting any order. All authorized charges will be billed to your designated credit card account (or other payment method), on the terms described in the specific offer. If payment cannot be charged to your credit card or your payment is returned to MidwestAutoClinic.com for any reason, MidwestAutoClinic.com reserves the right to either suspend or terminate your access to the Site and/or the unpaid-for Products. It is your responsibility to ensure that sufficient funds are available to cover the charges for the Products, and MidwestAutoClinic.com has no liability for any overdraft or other fees that you may incur as a result of MidwestAutoClinic.com processing your payment. MidwestAutoClinic.com will contact you if all or any portion of your order is canceled or if additional information is required to accept your order. If your order is canceled after your credit card has been charged, MidwestAutoClinic.com will issue a credit to your credit card in the amount of the charge.

PRODUCT AND SITE CONTENT

Proper service and repair procedures are vital to the safe, reliable operation of all motor vehicles as well as the personal safety of those performing the repairs and are not the responsibility of MidwestAutoClinic.com. Standard safety procedures and precautions (including the use of safety goggles and knowledgeable use of proper tools and equipment and exact compliance with the instructions included with products) are strongly recommended at all times to limit the possibility of personal injury or death or improper service which could damage the vehicle or compromise its safety.

THE SITE, INCLUDING WITHOUT LIMITATION ALL PRODUCTS, INFORMATION, CONTENT, AND SERVICES MADE AVAILABLE ON OR THROUGH THE SITE, IS PROVIDED "AS IS." MidwestAutoClinic.com AND ITS AFFILIATES AND THEIR EMPLOYEES AND AGENTS MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND OR NATURE WHATSOEVER REGARDING THE CONTENT OR SERVICES OF THE SITE, ANY PRODUCTS, OR HYPERTEXT LINKS TO OTHER OUTSIDE WEBSITES. MidwestAutoClinic.com AND ITS AFFILIATES AND THEIR EMPLOYEES AND AGENTS DISCLAIM ANY AND ALL EXPRESS OR IMPLIED CONDITIONS, REPRESENTATIONS, AND WARRANTIES, INCLUDING BUT NOT LIMITED TO WARRANTIES RELATED TO ANY COURSE OF DEALING, USAGE, OR TRADE PRACTICE AND ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, OR NON-INFRINGEMENT. MidwestAutoClinic.com DOES NOT REPRESENT OR WARRANT THAT YOUR ACCESS TO THE SITE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SITE AND MATERIAL ACCESSIBLE TO YOU ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

IN CERTAIN STATES AND JURISDICTIONS, INCLUDING FOR RESIDENTS OF THE STATE OF NEW JERSEY, THE LIMITATIONS OF LIABILITY SET FORTH IN THESE TERMS AND CONDITIONS ARE NOT PERMITTED AND SO THE FOREGOING LIMITATIONS DO NOT APPLY TO YOU. TO THE EXTENT THAT MidwestAutoClinic.com AND ITS AFFILIATES MAY NOT, AS A MATTER OF LAW, DISCLAIM ANY IMPLIED WARRANTIES OR LIMIT ITS LIABILITIES, THE SCOPE AND DURATION SHALL BE THE MINIMUM PERMITTED UNDER APPLICABLE LAW.

LIMITATION OF LIABILITY

MidwestAutoClinic.com AND ITS AFFILIATES WILL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, CONSEQUENTIAL, OR ANY OTHER DAMAGES WHATSOEVER THAT RESULT FROM THE USE OR PERFORMANCE OF, OR THE INABILITY TO USE, THIS SITE, THE PRODUCTS OR FUNCTIONS ON THIS SITE. YOU AGREE THAT ANY CAUSE OF ACTION ARISING OUT OF, RELATING TO OR IN ANY WAY CONNECTED WITH YOUR USE OF THIS SITE OR THESE TERMS OF USE MUST COMMENCE WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES OTHERWISE SUCH CAUSE OF ACTION SHALL BE PERMANENTLY BARRED.

RETURNS, REFUNDS, EXCHANGES, AND WARRANTIES

Please call to review our return, refund, exchange, and warranty policies.

NOTIFICATION OF COPYRIGHT INFRINGEMENT

MidwestAutoClinic.com respects the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement, please notify our contact form with the following written information:

A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
Identification of the copyrighted work claimed to have been infringed, or if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site.
Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit MidwestAutoClinic.com to locate the material.
Information reasonably sufficient to permit MidwestAutoClinic.com to contact the complaining party, such as an address, telephone number, and if available, an e-mail address at which the complaining party may be contacted.
A statement that the complaining party has a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
A statement that the information in the notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

EXTERNAL SITES

This site may contain links to other sites that are owned and operated by third party vendors and others. You acknowledge that MidwestAutoClinic.com is not responsible for the availability, content, text, graphics, information, or any actions or damages from any external site. You must contact the site administrator for those sites if you have any concerns regarding those links.

ARBITRATION

ANY AND ALL DISPUTES OR CLAIMS ARISING OUT OF OR RELATING TO THIS AGREEMENT SHALL BE RESOLVED BY BINDING ARBITRATION IN ACCORDANCE WITH THE PROVISIONS OF THIS SECTION AND MAY ONLY BE BROUGHT AND PROCEED IN YOUR INDIVIDUAL CAPACITY AND NOT AS A PURPORTED REPRESENTATIVE OF ANY CLASS OR AS A PRIVATE ATTORNEY GENERAL OR ON A COLLECTIVE BASIS. ARBITRATION DOES NOT INVOLVE A JUDGE OR JURY AND THE REVIEW OF MATTERS MAY BE LIMITED BUT AN ARBITRATOR MAY AWARD THE SAME DAMAGES AS A COURT.

BY USING THIS SITE YOU UNDERSTAND AND AGREE THAT YOU ARE WAIVING, AND THEREBY LIMITING YOUR RIGHT TO OTHER AVAILABLE DISPUTE RESOLUTION PROCESSES SUCH AS A COURT ACTION TO SETTLE ANY DISPUTES OR CLAIMS AND INSTEAD YOU AGREE TO REFER YOUR DISPUTE TO AN ARBITRATION.

All disputes, regardless of type, must be arbitrated, and arbitrations may only proceed individually and not as a class representative, private attorney general, or otherwise on a collective basis.

You understand and agree not to initiate any action or arbitration proceeding for any claim unless and until you have provided MidwestAutoClinic.com specific written notice of each claim and a reasonable opportunity after such notice to cure any such claim.

The forum for the arbitration shall be in a reasonably convenient county, as mutually agreed upon by the parties. The arbitration shall be administered by the American Arbitration Association ("AAA"), pursuant to its then-current Commercial Arbitration Rules (the "AAA Rules"), as modified by any other provisions that the parties may jointly agree upon in writing. There shall be a single arbitrator, mutually selected by the parties to the dispute, and if such parties are unable to agree upon an arbitrator, AAA shall designate an arbitrator (the "Arbitrator"). The Arbitrator shall be a licensed attorney with at least ten (10) years of experience in business and commercial law matters.

If any party brings a claim in a court that is required by this Section to be brought in arbitration, and the other party successfully moves for an order or petition compelling arbitration, the non-prevailing party shall be obligated to pay the prevailing party's costs and attorney fees in connection with securing such order or petition.

The Arbitrator shall hear and determine, in advance of the hearing on the merits, any dispositive or partially dispositive motions for summary adjudication or for dismissal, and shall determine a date by which such motions must be filed. The Arbitrator's decision shall be final and binding on the parties hereto and may be entered in any court of competent jurisdiction. For the Arbitration, discovery by each party shall be limited to reasonable requests for production of documents. No additional discovery (e.g., interrogatories, depositions or requests for admissions) shall be permitted except by mutual written consent or as ordered by the Arbitrator upon good cause shown.

Except as may be expressly set forth herein or as otherwise mutually agreed, each party shall bear its own costs and attorney fees occurred in connection with any dispute. The fees and expenses of the Arbitrator shall be borne as determined by the Arbitrator, and in the absence of a determination shall be shared equally by the parties. You and MidwestAutoClinic.com retain the right to apply to any court of competent jurisdiction for provisional relief such as preliminary injunctions or attachments.

TERMINATION OF ACCESS

In addition to any other legal or equitable remedies for misuse, MidwestAutoClinic.com may, without prior notice to you, immediately terminate the Agreement or revoke any or all of your rights granted under this Agreement. Upon any termination of this Agreement, you shall immediately cease all access to and use of the Site and MidwestAutoClinic.com shall, in addition to any other legal or equitable remedies, immediately revoke all password(s) and account identification issued to you and deny your access to and use of this Site in whole or in part. Any termination of this Agreement shall not affect the respective rights and obligations (including without limitation, payment obligations) of the parties arising before the date of termination.

ENTIRE AGREEMENT

These Terms and Conditions embody the entire agreement and understanding between the parties and supersedes all prior agreements and understandings relating to the subject matter hereof.

SEVERABILITY

If any these provisions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed several and shall not affect the validity and enforceability of any remaining provision.

SURVIVAL

Any provision of these Terms and Conditions that, by its nature, is applicable to circumstances arising after the termination of these Terms and Conditions will survive such termination and remain in full force and effect, and no termination of these Terms and Conditions will relieve either party from any liability arising out of any breach of these Terms and Conditions occurring prior to said termination.

REMEDIES

The remedy of MidwestAutoClinic.com at law for any actual or threatened breach of these Terms and Conditions would be inadequate and MidwestAutoClinic.com will be entitled to specific performance or injunctive relief, or both, in addition to any damages that MidwestAutoClinic.com is legally entitled to recover, together, if applicable, with reasonable expenses of any form of dispute resolution, including, without limitation, attorneys' or arbitrator's fees. No right or remedy of MidwestAutoClinic.com shall be exclusive of any other, whether at law or in equity, including without limitation, damages, injunctive relief, attorneys' fees, and expenses. No waiver by MidwestAutoClinic.com of its rights or remedies under these Terms and Conditions shall imply any obligation to grant any similar, future, or other waiver.

APPLICABLE LAW

By visiting the Site, you agree that the laws of the Commonwealth of Virginia, without regard to principles of conflict of laws, will govern these Terms and Conditions and any dispute of any sort that might arise between you and MidwestAutoClinic.com

PRIVACY

Please review the MidwestAutoClinic.com Privacy Notice for information on the privacy practices of the Site.

OWNER AND OPERATOR OF SITE

Midwest Auto Clinic is the owner and operator of the Site. The MidwestAutoClinic.com website address is www.MidwestAutoClinic.com.

CONTACT US

If you'd like more information, visit our contact page. Although MidwestAutoClinic.com will, in most circumstances, be able to receive your communication provided through the Site, MidwestAutoClinic.com does not guarantee that it will receive all such email or other information timely and accurately. MidwestAutoClinic.com shall not be legally obligated to read, act on, or respond to any such email or other information.

Last Updated: August 2016